Jeff Owen is a highly-experienced object-orientated leader, and a strategic thinker, capable of motivating teams at all levels to exceed business objectives whilst establishing strategies to address the evolving demands of the post-digital age. Having over 30 years of senior management expertise in the fixed and mobile communication environment holding COO, senior director roles and consultant roles in the Telecommunications sector. Having a track record of creating scalable operational infrastructure to drive superior profit from commercial activities/contracts. Jeff’s key strengths include: developing or ‘professionalizing’ operational capability across people, processes & systems to ensure commercial profitability and customer retention. Owning and managing the senior relationships with vendors and customers, driving superior service delivery & customer service; leading operational transformation to turn-around underperformance and/or maximize efficiency & profit; and assembling and leading best in class global & geographically dispersed workforces.