Jeff Owen is a highly-experienced object-orientated leader, and a strategic thinker, capable of motivating teams at all levels to exceed business objectives whilst establishing strategies to address the evolving demands of the post-digital age.
Having over 30 years of senior management expertise in the fixed and mobile communication environment Jeff has held COO, senior director positions and consultant roles in the Telecommunications sector. Jeff has a track record of creating scalable operational infrastructure to drive superior profit from commercial activities/contracts.
His key strengths include: developing or ‘professionalizing’ operational capability across people, processes & systems to ensure commercial profitability and customer retention.
Jeff is also experienced at owning and managing the senior relationships with vendors and customers, driving superior service delivery and customer service; leading operational transformation to turn-around underperformance and/or maximize efficiency and profit; and assembling and leading best in class global and geographically dispersed workforces.