Why book with Des?
- Fast growing outsourcer
- 50% average cost saving vs UK suppliers
- Ability to scale quickly
- Low attrition rates
- Extensive UK market experience
- Optimise operations
Book with Business Butler
- No charge for booking
- Free first consultation
- All experts vetted
- Experts fully insured
- Instant confirmation
- Feedback gathered
- Dispute resolution service
- Real time booking system
Full Biography
Through Des’ 20+ years’ experience in the sector he has developed a comprehensive understanding of what makes a contact centre great. He knows how to help brands add value to their important customer experience journeys to grow their customer base whilst delivering an exceptional customer experience.
Des brings a strong personal ethos of honesty, transparency and entrepreneurial spirit which is reflected throughout the businesses he has managed. This has not only led to excellent client relationships but also to a highly motivated, driven workforce who love coming to work!
He is passionate about creating a fantastic business environment where the team members are supported in achieving their goals and ambitions and genuinely put the customer front and centre of everything they do.
If you are looking for guidance and advice on how to optimise your own contact centre operations, launch or grow an existing business or manage your outsource providers Des is ideally placed to leverage his in-depth knowledge and expertise to support you in achieving your goals and objectives.